Primary Care Networks (PCN) are a groups of GP Practices working together as a network, in which they are commissioned to deliver Enhanced Services. We already provide an Extended Hours GP service however from 1st October 2022 this will be changing. These changes aim to provide access to GP services and make “out of hours” services provided by GPs more consistent across the country.PCNs have been asked to provide this enhanced service Monday – Friday 6.30 – 8pm and Saturday 9am – 5pm.

To ensure the new service meets the needs of our local population we are undertaking a patient engagement survey. We would appreciate it if you could answer the following questions which will help us provide the best possible service.

    1. About you

    a. Age

    b. Gender

    c. Ethnic Group

    d. Employment Status

    e. Preferred method of travel

    2. Which of the following would you find the most useful?

    Please note you can select more than one option

    a. Appointment times

    b. Appointment type

    c. Consultation type

    d. Location

    3. What barriers do you experience in attending GP Practice core services?

    Please note you can select more than one option

    Please choose from the following:

    4. What GP Practice are you registered at?

    Thank you for completing this survey! For us to ensure that improvements are made within each locality, please can you select the local GP surgery you are registered with.

    5. Do you find it difficult to attend appointments in person or by telephone during the hours of 8am – 6.30pm?

    6. Would you be willing to attend an out of hours appointment, even if it was not at your usual surgery?

    7. Looking at the future, would you take advantage of appointments if they were available between 6.30 – 8pm Monday – Friday or on a Saturday?

    Enhanced Access Services Survey